Terms of Service

Effective Immediately

Welcome to Sky Alterra! These Terms of Service govern your use of our website at www.skyalterra.com and the AI services we provide, operated by Sky Alterra . By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Use of Our Services

a. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use our Services. By using our Services, you represent that you meet these requirements.

b. License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website and Services for your personal or business purposes, subject to these Terms.

c. Prohibited Conduct

You agree not to:

• Use our services for any illegal or unauthorized purpose.

• Attempt to reverse-engineer, decompile, or hack our AI technology or systems.

• Misrepresent your identity or provide false information.

• Interfere with the operation of our website or services, including introducing viruses or malicious code.

• Use our services to harass, spam, or harm others.

2. AI Services

a. Description

Sky Alterra provides AI-powered solutions, including but not limited to voice bots for incoming calls, automation tools, and custom AI development. Specific features and deliverables will be outlined in separate service agreements or order forms.

b. Accuracy and Limitations

While we strive to provide reliable and accurate AI services, they are not guaranteed to be error-free or suitable for every purpose. You acknowledge that AI outputs may depend on the data provided and are not a substitute for professional advice or judgment.

3. Payments and Fees

a. Pricing

Fees for our Services are as stated on our website or in a separate agreement. All prices are in USD and exclude applicable taxes unless otherwise noted.

b. Payment Terms

You agree to pay all fees when due, via the payment methods we provide. Failure to pay may result in suspension or termination of your access to the services.

c. Refunds

Refunds are issued at our discretion, unless otherwise specified in a service agreement. Please contact us at support@skyalterra.com for refund requests.

4. Intellectual Property

a. Our Content

All content, software, and AI technology on our website and services, including text, graphics, and code, is owned by Sky Alterra or our licensors and protected by copyright, trademark, and other laws. You may not copy, modify, or distribute it without our written permission.

b. Your Content

You retain ownership of any data or content you provide to us. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and store it as necessary to provide the services you request.

5. Termination

a. By You

You may stop using our services at any time by discontinuing access or notifying us with 30 days’ notice.

b. By Us

We may suspend or terminate your access to the services, with or without notice, if you violate these Terms, fail to pay fees, or for any other reason at our sole discretion.

c. Effect of Termination

Upon termination, your license to use the services ends, and we may delete your data, subject to applicable law.

6. Disclaimers and Limitation of Liability

a. No Warranties

Our Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement.

b. Limitation of Liability

To the fullest extent permitted by law, Sky Alterra, its affiliates, and employees will not be liable for any indirect, incidental, or consequential damages (e.g., lost profits, data loss) arising from your use of the Services. Our total liability to you will not exceed the amount you paid us in the prior 12 months.

7. Indemnification

You agree to indemnify and hold Sky Alterra harmless from any claims, losses, or damages (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

8. Governing Law and Disputes

These Terms are governed by the laws of Texas, USA, without regard to conflict of law principles. Any disputes will be resolved exclusively in the state or federal courts located in [Dallas County, Texas.

9. Changes to These Terms

We may update these terms from time to time. The updated version will be posted on this page with a revised “Effective Date.” Your continued use of the Services after changes constitutes acceptance of the updated Terms.

10. Contact Us

For questions about these Terms or our Services, please contact us at:

Sky Alterra
Email: contact@skyalterra.com
Phone: 331-313-5951